Our partnership continues after delivery. We provide comprehensive technical data sheets, material safety data sheets (MSDS), and installation guidance. Should any issue arise, our dedicated support team is committed to resolving it swiftly to ensure your complete satisfaction.
Yes, we can provide free samples of our standard products for evaluation. The customer is responsible for the sample shipping cost. For custom-specification samples, a nominal fee may apply, which is often deductible from a future bulk order.
We offer secure and flexible payment options, including T/T (Bank Transfer), L/C (Letter of Credit), and for established partners, other arrangements can be discussed. Typically, a 30% deposit is required to initiate production, with the balance paid before shipment.
Selecting the correct hose depends on the fluid being conveyed, working pressure, temperature, and environment. Our website’s “How to Choose” guide and detailed product specs are great starting points. For complex applications, our technical support team is ready to provide free consultation to ensure a perfect match.
To support businesses of all sizes, our MOQ is flexible. For standard hoses, the MOQ can be as low as 100 meters. For custom-made products, the MOQ is negotiable based on specifications. Contact us with your needs, and we will find a workable solution.
Yes. Our hoses are manufactured to meet key international standards. We hold ISO 9001:2015 certification for our quality management system. Specific product lines comply with relevant standards such as FDA for food-grade hoses, and EN, SAE, or DIN for industrial applications. Certifications and test reports are available upon request.
Quality is embedded in our process. We implement rigorous control from raw material inspection to final testing. Every batch of material is checked, and finished hoses undergo pressure, adhesion, and dimensional tests. Our 10:1 safety factor steam hoses and 3:1 safety factor for general use are testament to our commitment to built-in safety margins.
As a direct manufacturer and factory in China, we control the entire production chain. This eliminates middleman markups and allows us to offer exceptional value. Our scale and efficient processes further enable us to maintain high quality while providing cost-effective pricing for both bulk and custom orders.
Absolutely. Customization is our strength. We can tailor hose length, inner diameter, color, material compound, reinforcement type, and end fittings (cuffs, flanges, quick couplings) to your exact application needs. Simply share your technical requirements or sketches for a prompt quote.
For standard products, lead time is typically 10-20 days. Custom orders may require 3-4 weeks. We partner with reliable global logistics providers (DHL, FedEx, sea freight) for efficient shipping worldwide. A specific delivery schedule will be provided with your order confirmation.